With its 36 boards, bureaus and other entities, the California Department of Consumer Affairs (DCA) protects, informs, and empowers consumers 24/7 by regulating and licensing more than 3.4 million professionals in 280 license types.
Consumers can participate and interact with DCA boards and bureaus via their in-person meetings, watching webcasts, and using board/bureau email alerts which are available on each board’s website.
DCA boards and bureaus hold regular public meetings where you can learn more about the regulatory process and make your voice heard. You can also help be part of California’s consumer protection efforts by serving as a board or advisory committee member.
You can access DCA’s Public Meeting Calendar at https://www.dca.ca.gov/about_us/eventcal.shtml. Can’t attend in person? Visit DCA’s Live webcast page here: https://thedcapage.blog/webcasts/.
For consumer outreach videos, or to watch an archived meeting, visit DCA’s YouTube page.
Sign up for email alerts on each board or bureau website. You can see a centralized list of email subscriptions at: https://www.dca.ca.gov/entities_subscribe.shtml.
Consumers are encouraged to take part in strategic planning. Strategic planning is the process of documenting and establishing an organization’s direction through formulation of strategies by assessing both where the organization is currently and identifying its short- and long-term goals towards its mission. Boards collaboratively develop measurable objectives that serve as a road map toward improving the areas in which the board/bureau might have weaknesses, foster growth, and strengthen support for its mission, vision, and values. Strategic plans are typically updated every few years to reflect current issues and trends.
Learn how you can participate in the strategic planning process at: https://www.dca.ca.gov/about_us/strategic_plans.shtml.
