Letters, emails, faxes—no matter how the written message comes in, DCA’s Consumer Information Center (CIC) Correspondence Unit (CU) is ready to respond. While DCA’s CIC Call Center handles all phone inquiries, CU receives, processes, and answers written correspondence from DCA licensees and applicants, inquiries referred to the unit by various…

SACRAMENTO – Marc Ching of Los Angeles pled no contest on the charge of practicing veterinary medicine without a license this summer, resulting from an undercover investigation initiated by the California Veterinary Medical Board (VMB). The VMB had received complaints from consumers and licensees that Ching, who owned an organic…

Today, the director of the California Department of Consumer Affairs (DCA) issued 6 waiver extensions: DCA Waiver DCA-21-194 Order Waiving License Renewal Requirements (Division 2) DCA Waiver DCA-21-195 Order Waiving License Renewal Requirements (Division 3) DCA Waiver DCA-21-196 Order Extending DCA-21-174, 21-154, 21-130, 21-106, 20-79, and 20-68, Extending Eligibility Periods…

The Contractors State License Board is holding a special board meeting on Wednesday, September 29, 2021, at 3:00 PM. Please click the image below to view the agenda and instructions to attend.

The Department of Consumer Affairs (DCA) has California consumers covered from A to Z. With 36 entities, DCA licenses and regulates over 3 million professionals to protect consumers like you from unscrupulous vendors or providers. DCA has various free resources available 24 hours a day, seven days a week, to…

On behalf of the Statewide Overdose Safety (SOS) Workgroup and partners, the California Department of Public Health (CDPH) released the following action notice detailing best practices to consider and offering supportive resources to use when inheriting patients on opioid therapy due to facility closures and other causes. This action notice…

Contractors State License Board cautions consumers to check licenses and avoid being victimized by unlicensed individuals Editor’s note: this news release was distributed by the Contractors State License Board (CSLB). Click here to view a printer-friendly version of this news release on the CSLB website. SACRAMENTO, Calif. – Devastating wildfires have destroyed…

California victim’s goods discovered hidden in a storage facility by state investigators  SACRAMENTO, CA – The California Department of Consumer Affairs’ Bureau of Household Goods and Services (BHGS) is warning consumers about malicious and deceptive practices by unpermitted moving companies and unscrupulous household moving brokers after uncovering a series of…

“Operators are standing by!” That as-seen-on-TV motto is more than true of the Department of Consumer Affairs’ (DCA) Consumer Information Center (CIC) Call Center, where employees field thousands of questions each day from licensees, applicants, and everyday Californians. Call Center staff are committed to providing clear, user-friendly information. They answer…

Today, the director of the California Department of Consumer Affairs (DCA) issued 14 waiver extensions: DCA Waiver DCA-21-180 Order Extending DCA 20-12, Order Waiving Face-to-Face Training and Supervision Requirements for Marriage Family Therapists, Professional Clinical Counselors, and Clinical Social Workers DCA Waiver DCA-21-181 Order Further Extending DCA 20-18, 20-33, 20-51,…