Stories of general consumer interest.
The California Department of Consumer Affairs (DCA) is made up of 36 different entities that license and regulate more than three million licensees in more than 280 different license types to protect consumers across the state. From architects to accountants and dentists to nurses, DCA provides consumers with current license…
When it comes to consumer protection efforts at the California Department of Consumer Affairs (DCA), the Division of Investigation (DOI) works every day to protect Californians by enforcing laws, regulations, and professional standards. DOI began its role in consumer protection when it was created in 1961. Today, DOI is now…
Whether you need a reputable auto mechanic, a landscaper, or dentist, the California Department of Consumer Affairs (DCA) has you covered and can help ensure you’re working with a licensed professional, right in your neighborhood. For more than 50 years, DCA has worked to protect and serve California consumers through…
The goal of National Consumer Protection Week (NCPW) is to educate the public about their consumer rights, in addition to teaching consumers how to spot scams or fraudulent attempts to deceive them for money. The week-long campaign by the Federal Trade Commission (FTC) is part of an ongoing consumer…
Even though Black History Month is coming to an end, the California Department of Consumer Affairs (DCA) continues to celebrate the contributions and accomplishments of Black Americans who have helped shape and build the communities we live in today. Black Americans have shaped California and the nation for centuries –…
Watch for warning signs, get assistance, and file a complaint if you have concerns Consumers: Professional therapy never includes sexual contact between a therapist and a client. UNETHICAL, ILLEGAL, AND HARMFUL Sexual contact of any kind between a therapist and a client is unethical and illegal in California. In addition,…
The California Department of Consumer Affairs (DCA) licenses and regulates over 3 million professionals in more than 280 license types including certificates, registrations and permits, from architects to accountants, dentists to nurses across its 36 entities. DCA offers a variety of resources for consumers to stay informed about the department…
Several extremely dangerous storms will continue to strike California this week, bringing with them the threats of high winds, severe flooding, and landslides, along with snow and blizzard conditions at higher elevations. These storms have the potential to cause property damage, injury, and death. The Department of Consumer Affairs wants…
As the New Year approaches, the Bureau of Security and Investigative Services (BSIS) wants to remind those working or operating in the alarm security industry that a long-anticipated change is coming to its application process. The passage of AB 830 in 2021 mandates that all alarm-industry applications must be…
Two new laws that will have a direct effect on professional fiduciaries go into effect on January 1, 2023. They’ll both have a direct impact for the Professional Fiduciaries Bureau’s (PFB) licensees and applicants and it’s important for fiduciaries and consumers to become familiar with these new requirements. Effective January…