The Department of Consumer Affairs’ Arbitration Certification Program (ACP) certifies and monitors third-party arbitration programs of participating automobile manufacturers to ensure compliance with California laws and regulations governing resolution of warranty disputes involving new/used vehicles purchased with the manufacturer’s new-car warranty. ACP also ensures that certified programs conduct dispute resolution…
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Arbitration Certification Program
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If your new car has a serious warranty defect that the dealer can’t fix—even after several attempts—you may be eligible to get your money back or get another car. That’s California’s Lemon Law. Here are five key questions and answers car buyers need to ask and know about the Lemon…
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If you recently purchased a new or used vehicle that requires constant visits to the repair shop, and it’s still under the original manufacturer warranty, you may have a lemon. There are several steps you must follow to know for sure. Read the new updated guide to California’s Lemon Law…
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California resident Travis Z. Gonzales thought he had purchased a car at the Costa Mesa CarMax location. Instead, the 2007 Infiniti G35 he drove out of the lot was actually a lemon on wheels. Shortly after buying the car, Gonzales began experiencing several mechanical problems such as malfunctioning windows, transmission…