consumer protection

  The goal of National Consumer Protection Week (NCPW) is to educate the public about their consumer rights, in addition to teaching consumers how to spot scams or fraudulent attempts to deceive them for money. The week-long campaign by the Federal Trade Commission (FTC) is part of an ongoing consumer…

The California Department of Consumer Affairs (DCA) has unveiled a new logo effective Jan. 1, 2023. The new logo features a shield, symbolizing DCA’s strong and longstanding consumer protection mandate, with the outline of the Golden State, representing the 40 million Californians DCA has pledged and is honored to serve,…

The California Department of Consumer Affairs (DCA) and its boards and bureaus protect and serve California consumers through oversight, enforcement, and licensure of professionals. This Consumer Protection Week, DCA has 3 things you need to know as a California consumer: Check a license – Checking a license empowers you to…

Turn in unneeded medications for safe disposal during DEA drug take-back day Unused prescription drugs can find their way into the wrong hands, which is dangerous and can lead to tragic consequences. They can also damage the environment when improperly disposed of (such as flushing). The federal Drug Enforcement Administration…

  Use extreme care to avoid serious injury or death Gutter cleaning, hanging and removing holiday lights, getting Frisbees off the roof—these, and many other activities we do at home, may require the use of a portable ladder. But while it might be the right tool for the job, the…

A legacy of service to California consumers The Department of Consumer Affairs (DCA) and its 36 licensing entities are proud to protect, educate, and empower 40 million Californians. But did you know DCA and its entities have been doing so for decades, and, in some cases, more than a century?…

Older adults are often deliberate targets of scammers and fraudulent activity because they are more likely to live alone and frequently depend on others to take care of finances and personal matters. Older adults are also less likely to report fraud because they don’t know where to report it and…

National Consumer Protection Week is February 28-March 6 The mission of the California Department of Consumer Affairs (DCA) is to protect California consumers through numerous avenues including oversight, enforcement, and licensure of professions. We also work hard to educate the public about their rights as consumers and provide resources to…

DCA’s summer 2020 issue of the Consumer Connection magazine is hot off the virtual press with consumer news, ideas, and information! Here’s what’s inside this issue: Get answers to your consumer-protection questions. Meet California State Board of Pharmacy Executive Officer Anne Sodergren. Learn ways to talk to your child about…

  Anyone who has bought or sold a house knows the importance of real estate appraisers. Appraisers are needed for many property transactions. For example, a lender concerned whether the property being sold will serve as sufficient collateral for purchase financing will often engage an appraiser to provide an opinion…