Department of Consumer Affairs

  For over 100 years, the California Legislature has entrusted the California Board of Accountancy (CBA) with protecting the public in relation to the practice of public accountancy in California. The CBA’s mission evokes this charge: “To protect consumers by ensuring only qualified licensees practice public accountancy in accordance with…

  The Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board (Board) serves to protect the public by licensing and regulating speech-language pathologists, audiologists, and hearing aid dispensers who provide speech and hearing services to California consumers. The Board sets entry-level licensing standards, which includes examination requirements that measure the…

La Oficina de Bienes y Servicios del Hogar (BHGS) brinda consejos para la protección del consumidor durante el Mes Nacional de la Mudanza SACRAMENTO—Mayo es el Mes Nacional de la Mudanza, que da comienzo a la temporada alta de mudanzas de verano.v Cada año, millones de personas se mudan hacia…

Bureau of Household Goods and Services Provides Consumer-Protection Tips During National Moving Month SACRAMENTO — May is National Moving Month, kicking off the start of the busy summer moving season. Every year, millions of people will move into, out of, or within California, with half of all moves occurring between…

The Cemetery and Funeral Bureau advocates consumer protection and licensee compliance through proactive education and consistent interpretation and application of the laws governing the death care industry. The Cemetery and Funeral Bureau licenses and regulates funeral establishments and funeral directors; embalmers and apprentices; cemetery brokers, salespersons, and managers; cremated remains…

When it comes to consumer protection efforts at the California Department of Consumer Affairs (DCA), the Division of Investigation (DOI) works every day to protect Californians by enforcing laws, regulations, and professional standards. DOI began its role in consumer protection when it was created in 1961. Today, DOI is now…

Whether you need a reputable auto mechanic, a landscaper, or dentist, the California Department of Consumer Affairs (DCA) has you covered and can help ensure you’re working with a licensed professional, right in your neighborhood. For more than 50 years, DCA has worked to protect and serve California consumers through…

  The goal of National Consumer Protection Week (NCPW) is to educate the public about their consumer rights, in addition to teaching consumers how to spot scams or fraudulent attempts to deceive them for money. The week-long campaign by the Federal Trade Commission (FTC) is part of an ongoing consumer…

The latest issue of the Department of Consumer Affairs’ Consumer Connection magazine has arrived, containing news, tips, and information you need to be an informed consumer. Here is what’s inside: COVER STORY: Expanding Support to Communities Through Licensing—Resources Available for U.S. Military Members and Their Families as well as Refugees, Asylees,…

The California Department of Consumer Affairs (DCA) has unveiled a new logo effective Jan. 1, 2023. The new logo features a shield, symbolizing DCA’s strong and longstanding consumer protection mandate, with the outline of the Golden State, representing the 40 million Californians DCA has pledged and is honored to serve,…