Department of Consumer Affairs

If you’ve been following DCA during #ConsumerProtectionWeek, you’re on your way to becoming an informed and empowered consumer. Check out our booklet and Get to Know the California Department of Consumer Affairs.   Also available in: Spanish | Korean | Tagalog | Vietnamese | Simplified and Traditional Chinese

The California Department of Consumer Affairs (DCA) is made up of 36 different entities that license and regulate more than three million licensees in more than 280 different license types to protect consumers across the state. Here are answers to some consumer’s frequently asked questions about DCA: Which professions are licensed…

  For over 100 years, the California Legislature has entrusted the California Board of Accountancy (CBA) with protecting the public in relation to the practice of public accountancy in California. The CBA’s mission evokes this charge: “To protect consumers by ensuring only qualified licensees practice public accountancy in accordance with…

  The Speech-Language Pathology and Audiology and Hearing Aid Dispensers Board (Board) serves to protect the public by licensing and regulating speech-language pathologists, audiologists, and hearing aid dispensers who provide speech and hearing services to California consumers. The Board sets entry-level licensing standards, which includes examination requirements that measure the…

La Oficina de Bienes y Servicios del Hogar (BHGS) brinda consejos para la protección del consumidor durante el Mes Nacional de la Mudanza SACRAMENTO—Mayo es el Mes Nacional de la Mudanza, que da comienzo a la temporada alta de mudanzas de verano.v Cada año, millones de personas se mudan hacia…

Bureau of Household Goods and Services Provides Consumer-Protection Tips During National Moving Month SACRAMENTO — May is National Moving Month, kicking off the start of the busy summer moving season. Every year, millions of people will move into, out of, or within California, with half of all moves occurring between…

The Cemetery and Funeral Bureau advocates consumer protection and licensee compliance through proactive education and consistent interpretation and application of the laws governing the death care industry. The Cemetery and Funeral Bureau licenses and regulates funeral establishments and funeral directors; embalmers and apprentices; cemetery brokers, salespersons, and managers; cremated remains…

When it comes to consumer protection efforts at the California Department of Consumer Affairs (DCA), the Division of Investigation (DOI) works every day to protect Californians by enforcing laws, regulations, and professional standards. DOI began its role in consumer protection when it was created in 1961. Today, DOI is now…

Whether you need a reputable auto mechanic, a landscaper, or dentist, the California Department of Consumer Affairs (DCA) has you covered and can help ensure you’re working with a licensed professional, right in your neighborhood. For more than 50 years, DCA has worked to protect and serve California consumers through…

  The goal of National Consumer Protection Week (NCPW) is to educate the public about their consumer rights, in addition to teaching consumers how to spot scams or fraudulent attempts to deceive them for money. The week-long campaign by the Federal Trade Commission (FTC) is part of an ongoing consumer…