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by Joyia Emard

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CSLB to Hold Virtual Spanish Get Licensed to Build Workshop

A continuación se ofrece una traducción al español de esta información.

Editor’s note: this news release was distributed by the Contractors State License Board (CSLB). Click here to view a printer-friendly version of this news release on the CSLB website.

The Contractors State License Board (CSLB) is hosting a virtual Get Licensed to Build Workshop in Spanish for those interested in becoming licensed contractors. Prospective applicants can join CSLB live on Friday, December 10, 2021, at 10 a.m., to learn about the application process and ask questions with a Spanish-speaking representative in real-time.

What: Virtual Spanish Get Licensed to Build Workshop
Where: YouTube and WebEx (virtual)
When: Friday, December 10, 2021, at 10 a.m.

Topics covered during this workshop include who needs a license, why get a license, the minimum qualifications for getting a license, types of business entities, and more.

Attendees can watch live on YouTube or join via WebEx to interact with a CSLB representative. Registration is available now at the top of the cslb.ca.gov homepage.

About CSLB: CSLB operates under the umbrella of the Department of Consumer Affairs and licenses and regulates nearly 283,000 contractors in California. In 2020, CSLB helped consumers recover more than $26 million in ordered restitution.




CSLB Celebrará Taller Virtual de Español para Obtener Licencia para Construir

Nota del editor: Este comunicado de prensa fue distribuido por la Junta de Licencias Estatales de Contratistas (CSLB). Haz clic aquí para obtener una versión imprimible de este comunicado de prensa en el sitio web de CSLB.

La Junta de Licencias Estatales de Contratistas (CSLB) está organizando un taller virtual get Licensed to Build en español para aquellos interesados en convertirse en contratistas con licencia. Los posibles solicitantes pueden unirse a CSLB en vivo el viernes 10 de diciembre de 2021, a las 10 a.m., para aprender sobre el proceso de solicitud y hacer preguntas con un representante de habla hispana en tiempo real.

Qué: Taller Virtual de Español para Obtener Licencia para Construir
Dónde:  YouTube y WebEx (virtual)
Cuándo:  Viernes, 10 de diciembre de 2021, a las 10 a.m.

Los temas cubiertos durante este taller incluyen quién necesita una licencia, por qué obtener una licencia, las calificaciones mínimas para obtener una licencia, tipos de entidades comerciales y más.

Los asistentes pueden ver en vivo en YouTube  o unirse a través de  WebEx  para interactuar con un representante de CSLB. El registro ya está disponible en la parte superior de la página de inicio de cslb.ca.gov.

Acerca de CSLB: CSLB opera bajo el paraguas del Departamento de Asuntos del Consumidor y otorga licencias y regula a casi 283,000 contratistas en California. En 2020, CSLB ayudó a los consumidores a recuperar más de $26 millones en restitución ordenada.


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A pest control professional uses a sprayer among boxes in a warehouse.
Make sure you’re working with a Board-licensed pest professional

By preventing disease and protecting property through their environmentally responsible services, California’s more than 28,000 licensed structural pest control professionals support healthy families, homes, and businesses.

Structural pest control specifically deals with household pests and wood-destroying pests or organisms. Small as they are, common structural pests like termites, cockroaches, and rodents can destroy buildings, ruin products, and spread illnesses.

And it’s not all about homes: Structural pest control includes other types of buildings as well as:

  • Railroad cars
  • Ships
  • Docks
  • Trucks
  • Airplanes
  • Recreational vehicles

Beyond the structure itself, licensed pest professionals also can help protect a structure’s contents like warehoused commodities, train freight, or boat cargo.

Within the practice, there are three branches of structural pest control:

  • Branch 1 performs structural fumigations.
  • Branch 2 addresses general structural pests like ants, bed bugs, rodents, and spiders.
  • Branch 3 deals with wood-destroying pests like termites and powder post beetles and performs localized treatments.

To carry out pest-control needs in these three practice branches, the Department of Consumer Affairs’ Structural Pest Control Board (SPCB) licenses three types of pest professionals:

  1. A pest control professional uses a sprayer along the aisle of a bus.Applicators—An applicator is licensed to apply pesticides, rodenticides, or related chemicals or substances to eliminate, exterminate, control, or prevent infestation or infections of pests or organisms included in Branch 2 or Branch 3 on behalf of a registered pest control company.
  2. Field representatives—A field representative is licensed to secure structural pest control work, identify infestations or infections, make inspections, apply pesticides, and submit bids for or otherwise contract on behalf of a registered company. A field representative can be licensed in Branch 1, Branch 2, and/or Branch 3 and can only perform work while working for a registered structural pest control company.
  3. Operators—An operator may be an employee or can own and operate their own registered company or act as a qualifying manager for a registered company where they are responsible for supervising the daily business of the company and the company’s employees. An operator can be licensed in Branch 1, Branch 2, and/or Branch 3.

If you see pests in or around your home or business and need the services of pest control professionals, make sure they are licensed. They’re trained to effectively tackle your structural pest problems—wherever they may occur—while meeting regulations and standards to support the safety of your family, your home, and your business. Visit SPCB’s website for more information and consumer resources. To check a pest professional’s license, visit https://search.dca.ca.gov.

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car driving near field


Voluntary surveys play a key role in California’s success toward meeting vehicle emissions reduction standards

A simulated roadside vehicle emissions survey may be coming to a street near you. At first glance, they might look like DUI checkpoints, but they have a much different purpose and there are no consequences if you decline.

Bureau of Automotive Repair LogoQuick and informative, the roadside surveys are very similar to Smog Check inspections performed at licensed Smog Check stations, except they don’t cost anything. The program is one of the most effective ways of measuring the success of California’s Smog Check Program, which is administered by the Bureau of Automotive Repair (BAR).

Launched in 1984, Smog Check is a vehicle inspection and maintenance program that identifies vehicles with excess emissions so they can be properly repaired or retired. It has greatly reduced air pollution created by the millions of cars in California and become a model for other states and countries.

The data collected from roadside surveys provides an overview of vehicles’ emissions to help ensure the state is meeting federal standards for reducing ozone-forming pollution generated by cars and trucks. The data are compared to results of vehicles of the same make, model, and year tested at licensed Smog Check stations.

Where are the surveys done?

The surveys are performed on thousands of vehicles in more than 250 cities across California each year in areas with the worst air quality, including the Central Valley, San Francisco Bay Area, greater Los Angeles, Inland Empire, and San Diego. BAR randomly selects ZIP codes in these areas and then identifies suitable sites where surveys can be safely conducted.

How are the roadside surveys done?

A California Highway Patrol officer is present during these roadside surveys to monitor traffic and to safely direct vehicles into the survey lane. The survey takes less than 10 minutes and is always voluntary. Specially trained BAR technicians perform the surveys using portable inspection equipment. The information is only used for program evaluation to continually improve California’s Smog Check efforts. There are no repair requirements or consequences for vehicles that produce excess emissions during the survey, and the results do not affect the vehicle’s Smog Check record. Consumers who participate receive a report detailing the results.

Does it replace my required Smog Check inspection?

No, the survey results can’t be substituted for an official Smog Check inspection. However, the report does provide important information about the vehicle for you. BAR staff also will point out any mechanical issues they observe while conducting the survey.

To learn about more ways you can help reduce air pollution, visit www.arb.ca.gov. For more information on BAR’s programs, including the Roadside Inspection Program, visit www.bar.ca.gov. You can also download a brochure explaining California’s Smog Check Program at www.bar.ca.gov/pdf/Smog_Check_Brochure.pdf.


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Editor’s note: this information was provided by the California Department of Health Care Services (DHCS). Visit the DHCS website at https://www.dhcs.ca.gov/.

 As of January 1, 2022, the Medi-Cal pharmacy benefit will transition from the current Medi-Cal managed care delivery system to Fee-For-Service under Medi-Cal Rx. All benefits that are billed on a pharmacy claim will be transitioned to Medi-Cal Rx and all pharmacy Prior Authorizations will be reviewed by Medi-Cal Rx starting on January 1, 2022. This transition is a critical step for the success of the California Advancing and Innovating Medi-Cal (CalAIM) initiatives proposed by the California Department of Health Care Services.  Medi-Cal Rx will:

  • Standardize the Medi-Cal pharmacy benefit under one statewide delivery system. This means that no matter what county a person lives in, the same access to their prescriptions is possible.
  • Improve access to pharmacy services.
  • Centralize pharmacy policy, transactions, and reimbursements, leading to greater efficiency for pharmacies, prescribers, and the Medi-Cal program.

To prepare for Medi-Cal Rx, please visit the Medi-Cal Rx Education & Outreach page on the Medi-Cal Rx Web Portal to take advantage of training opportunities and informative materials. The Medi-Cal Rx YouTube Channel also offers training videos, including one on the transition and the resources that directly impact Medi-Cal pharmacy providers and prescribers. Also offered are live, instructor-led trainings, or Office Hour Luncheon Session available Monday-Friday, 12 p.m. to 1 p.m. PST (excluding holidays). Please note: If you are a prescriber and use CoverMyMeds® or the fax system to submit Prior Authorizations today, there is no change for you as of January 1. In addition, if your EHR is compatible and configured with CoverMyMeds®, you will continue to do business as usual. 

Medi-Cal Rx is designed to improve your experience with Medi-Cal and includes, among other things, a uniform and searchable Contract Drug List, as well as a 24-hour a day, 365 days a year customer service center, available to assist prescribers, pharmacy providers, beneficiaries, managed care plans and others.

Please visit the Medi-Cal Rx Provider Portal Forms & Information page to find these available resources:

Be sure to subscribe to the Medi-Cal Rx Subscription Service (MCRxSS) to stay up to date with the latest Medi-Cal Rx news. For questions, please contact the Medi-Cal Rx Customer Service Center at 1-800-977-2273, available 24 hours a day, 365 days a year or via email at MediCalRxEducationOutreach@magellanhealth.com.


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The Department of Consumer Affairs office building

Since its inception, the California Department of Consumer Affairs (DCA) has consistently worked to empower and protect consumers from unscrupulous and unfair business practices through oversight, enforcement, and licensing of professions.

DCA consists of 36 boards, bureaus, a committee, and a commission. The Department administers more than 3.9 million licenses and more than 250 license types such as certificates, registrations, and permits for architects, optometrists, chiropractors, dentists, automotive repair dealers, veterinarians, and more.

Licensing ensures that professionals perform their jobs to an acceptable standard and provide consumers with a remedy if a service is not delivered to them in a satisfactory manner.

Most businesses operate ethically. However, some don’t, and if you aren’t a savvy consumer, you may be taken advantage of by them and become a victim of fraud.

Older adults are often deliberate targets of scammers and fraudulent activity because they are more likely to live alone and trust and depend on other people to take care of their finances and other personal matters.

However, DCA maintains that the best way for consumers to protect themselves from fraud, scams, or other problems is to be aware of potential pitfalls ahead of time.

DCA’s website is a great source for consumers, and has tips and resources that can help you make informed decisions on everything from automotive services to hiring a contractor.

Always make sure the person or company you hire is licensed. For professionals and businesses licensed by the Department of Consumer Affairs, use the license search tool at https://search.dca.ca.gov or call (800) 952-5210. 

Here are some other self-help tips.


  • Ask about the refund, return, and exchange policy.
  • Always get a written copy of guarantees and warranties.
  • Don’t sign any contract or legal document until you read and understand it. Insist that any extras you are promised are put in writing.


  • Save the paperwork: contracts, sales receipts, cancelled checks, owner’s manuals, warranty documents, etc.
  • Be sure to follow the service and use instructions in the owner’s manual. The way you use or take care of a product could affect your warranty.


  • Check with your credit card company. You may have the right to withhold payment if the product or service is unsatisfactory.
  • Complain as soon as possible. A letter to the manager of the business that sold the product or performed the service is usually effective. Keep copies of all correspondence.

To file a complaint against a DCA licensee, contact the Department of Consumer Affairs at www.dca.ca.gov or call (800) 952-5210 to have a complaint form mailed to you.

Interested in a CSLB senior scam speaker?

DCA’s Contractors State Licensing Board (CSLB) offers Senior Scam Stopper Seminars that provide information about how seniors can protect themselves from falling victim to construction related scams, request a speaker contact CSLB’s outreach coordinator at (916) 255-4693 for details.


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DCA’s fall 2021 issue of the free Consumer Connection magazine is here! Hot off the press, this issue is filled with consumer news, ideas, and information, including:

You can read the entire Consumer Connection on DCA’s website or send an email to consumerconnection@dca.ca.gov to be put on our mailing list.

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A female college student holds books and a backpack while walking across campus. a
You have rights: Contact the Office of Student Assistance and Relief for one-on-one help

A private college closure can be an experience filled with a lot of uncertainty, which can lead to a lot of stress and confusion on what to do next. DCA’s Office of Student Assistance and Relief (OSAR)—a branch of the Bureau for Private Postsecondary Education (BPPE)—has five steps to take if your private college or university closes:

  1. Consider all optionsYou have the right to continue your education at another school. A school closure disrupts students’ college plans, but it doesn’t have to put an end to them. There are hundreds of colleges across California that can help you reach your goals. In some cases, a teach-out with another school may allow you to complete your program at no additional costs. If you decide to transfer the credits earned from your closed school to another institution, your subsequent institution may perform a transcript evaluation to determine which credits from your former school are eligible for transfer. For assistance in finding a new institution, as well as information about how your choices impact your eligibility for financial relief (see below), check out OSAR’s “Researching Colleges” page or call (888) 370-7589 (option #5) to speak with an OSAR representative.
  2. Obtain student documents from your schoolYou have the right to request a copy of your student documents from your school. Regardless of which option you choose to pursue after the closure of your institution, it’s important to have copies of your student records and documents, including your enrollment agreement, transcripts, and student ledger. You should be able to provide proof that you were a former student of the institution and to show how much you have paid toward your education during your time of enrollment.
  3. Request a refund from your schoolYou have the right to request a refund from your school. Once you receive a copy of all of your student documents and records, the next step would be to contact your school to request for a refund of your tuition and all other expenses that you believe you are entitled to. The school may already have an official request form that students could simply fill out or you could request for your refund by writing a letter to the school. If the school does not have an official form and you are required to write a letter to request for your refund, make sure your name and contact information, the date of the letter, and refund request is stated clearly. Keep a copy of your refund request from the school in your personal records.
  4. Apply for the Student Tuition Recovery FundYou have the right to request a reimbursement of your tuition from the Student Tuition Recovery Fund. The most prevalent state relief program is called the Student Tuition Recovery Fund (STRF), which is administered by DCA’s Bureau for Private Postsecondary Education (BPPE). OSAR staff will assist you in finding, understanding, and completing the STRF application, in locating your academic or financial records, and in identifying and compiling all the documentation necessary to confirm your maximum eligibility for STRF.
  5. Seek potential relief from federal agencies, if applicable. In addition to submitting a STRF application, students who received federal assistance to pay for college may also be entitled to federal loan discharges or reinstatement of federal benefits. Because rules around what types of costs can be reimbursed differ across programs, students can maximize their eligibility for relief by applying to more than one program. Federal assistance programs include:

An male college student talks on a cell phone while walking down a college corridor.If your private college or university closes, you are not alone. OSAR can help you every step of the way with free one-on-one counseling and assistance. Call OSAR toll-free at (888) 370-7589 (option #5), email osar@dca.ca.gov, and get more information and resources at OSAR’s website. For additional information on private postsecondary educational institutions, their regulation, and their requirements, visit www.bppe.ca.gov.

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Are you looking for a great read that is both informative and engaging? Look no further than the Department of Consumer Affairs’ (DCA) varied list of publications created with you, the consumer, in mind. Many are available in Spanish, and all are available in print and online, at no cost.

To learn more–watch this latest video from DCA’s Office of Public Affairs.

DCA’s List of Publications

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Dressing up for Halloween can be fun! But if you are considering adding costume (cosplay) contact lenses to your ghoulish get-up this season, make sure you don’t purchase them from unlicensed dealers—or you and your eyes could be in for a real scare.

Costume contact lenses—also referred to as decorative, fashion, Halloween, colored, and theater contact lenses, are easy to find and are often sold illegally without a prescription online, at flea markets, novelty shops, barbershops, beauty salons, mall kiosks, Halloween costume stores, convenience stores, and even gas stations.

Don’t be fooled. In California, cosmetic contacts that do not correct your vision, just like contacts that correct your vision, must be prescribed by a licensed eye-care professional and sold by a licensed optometrist, ophthalmologist, or licensed contact lens dispenser. Otherwise, costume lenses purchased over the counter without a prescription from an unlicensed source are illegal and may harm your eyes or eyesight.

It is easy to verify the license of an optometrist, ophthalmologist, or contact lens dispenser with the license search tool from the Department of Consumer Affairs (DCA) https://search.dca.ca.gov/.

Need more convincing? Watch this 2019 PEEL by DCA video for more information.

Finally, DCA wants to remind you we are still battling COVID-19, and the County of Sacramento and the California Department of Public Health have guidelines available to help keep you, your family, and your community safe and help slow the spread of the coronavirus.

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