The California Department of Consumer Affairs (DCA) protects and serves consumers as a licensing entity, regulator, and educator. As a whole, DCA boards and bureaus issue licenses, certificates, registrations, and permits in more than 250 business and professional categories that Californians do business with every day—knowledge is power. To educate the public about their rights and provide resources to make well-informed decisions as consumers, the Department has more than 30 consumer publications available in Spanish.
California Department of Consumer Affairs
Who We Are and What We Do/Quienes Somos Que Hacemos
https://www.dca.ca.gov/publications/dca_booklet_sp.pdf
Small Claims Court/La Corte de Reclamos Menores Una Guia Practica Para su Uso
https://www.dca.ca.gov/publications/dca_booklet_sp.pdf
Arbitration Certification Program
Lemon Aid Insert/Programas De Arbitraje Certificados En California
https://www.dca.ca.gov/acp/pdf_files/lainsertspa.pdf
California Certified Arbitration Programs/El Programa de Certificacion de Arbitraje de California
https://www.dca.ca.gov/acp/pdf_files/certified_arbitration_program_spanish.pdf
California Lemon Law Q&A/Ley de Limon Preguntas y Respuestas
https://www.dca.ca.gov/acp/pdf_files/lemonlaw_qa_spanish.pdf
Bureau of Automotive Repair
A Consumer’s Guide to Automotive Repair in California/Guia del Consumidor para Reparaciones Automotrices
https://www.bar.ca.gov/pdf/Consumer%27s_Guide_to_Auto_Repair_Span.pdf
Auto Body Inspection Program/Programa de Inspeccion de Carrocerias
https://www.bar.ca.gov/pdf/AutoBodyInspectionProgram_Spanish.pdf
Some Things You Need to Know About Smog Check in California/Programa de Control de Smog de California
https://www.bar.ca.gov/pdf/Smog_Check_Brochure_Spanish.pdf
Board of Barbering and Cosmetology
Fact Sheet #1: Chemical Hair Services/Tratamientos quimicos para el cabello
https://www.barbercosmo.ca.gov/consumers/chemical_hair_sp.pdf
Fact Sheet #2: Complaints/Proceso de Quejas
https://www.barbercosmo.ca.gov/consumers/complaints_sp.pdf
Fact Sheet #3: Infection Control in the Salon/Control de Infecciones en el Salon
https://www.barbercosmo.ca.gov/consumers/infect_cont_factsheet_sp.pdf
Fact Sheet #4: In-Home Services/Servicio a Domicilio
https://www.barbercosmo.ca.gov/consumers/inhome_srv_factsheet_sp.pdf
Fact Sheet #5: Medical Spas/Spa Medicos – Lo que necesita saber
https://www.barbercosmo.ca.gov/consumers/medspa_factsheet_sp.pdf
Fact Sheet #6: Skin Tag/Mole Removal/Extirpacion de un papilloma cutaneo/lunar
https://www.barbercosmo.ca.gov/consumers/mole_factsheet_sp.pdf
Fact Sheet #7: Whirlpool Foot Spa/Seguridad de los spa de pies con hidromasaje
https://www.barbercosmo.ca.gov/consumers/footspa_factsheet_sp.pdf
Board of Behavioral Sciences
Self-Empowerment: How to Choose a Mental Health Professional/Auto Empoderamiento-Como Elegir un Profesional de Salud Mental
https://www.bbs.ca.gov/pdf/publications/self_empowerment_booklet_sp.pdf
Cemetery and Funeral Bureau
Consumer Guide to Cemetery and Funeral Purchases/Guia Para el Consumidor Sobre Compras de Servicios de Funerales y Cemeterio
https://www.cfb.ca.gov/consumer/csmr_guide_span.pdf
Board of Chiropractic Examiners
A Guide to the Chiropractic Profession/Una Guia Para la Profesion de la Quiropractica Como Obtener la Licencia y Mantenerla
https://www.chiro.ca.gov/publications/licensee_guide_span.pdf
A Consumer’s Guide to Chiropractic Care/Guia del Consumidor del Cuidado Quiropractico
https://www.chiro.ca.gov/publications/chiro_consumer_guide_span.pdf
Contractors State License Board
10 Tips for Making Sure Your Contractor Measures Up/10 Consejos Para asegurar Que Su Contratista Sea Una Persona Calificada
https://www.cslb.ca.gov/Resources/GuidesAndPublications/TenTipsSpanish.pdf
Mandatory Arbitration Program Guide/Arbitraje Obligatorio Guia del Programa
https://www.cslb.ca.gov/Resources/GuidesAndPublications/MandatoryArbitration_SPAN.pdf
Voluntary Arbitration Program Guide/Arbitraje Voluntario
https://www.cslb.ca.gov/Resources/GuidesAndPublications/VoluntaryArbitration_SPAN.pdf
What Seniors Should Know Before Hiring a Contractor/Lo Que Las Personas Mayores de Edad Deberian Saber Antes de Contratar a un Contratista
https://www.cslb.ca.gov/Resources/GuidesAndPublications/WhatSeniorsShouldKnowSpanish.pdf
What You Should Know Before Hiring a Contractor/Lo Que Ud Debe Saber Antes de Contratar a un Contratista
https://www.cslb.ca.gov/Resources/GuidesAndPublications/WYSKPublicationspanish.pdf
A Consumer Guide to Filing Construction Complaints/Guia al Consumidor Para la Presentacion de las Reclamaciones Relacionadas con la Construccion
https://www.cslb.ca.gov/Resources/GuidesAndPublications/ReclamosDeConstruccion.pdf
After a Disaster Don’t Get Scammed/Despues de un Desastre No permita que lo estafen!
https://www.cslb.ca.gov/Resources/GuidesAndPublications/AfterADisasterGuideSpanish.pdf
A Homeowner’s Guide to Preventing Mechanic’s Liens/Guia del Propietario para Prevenir Gravamenes por Derechos del Construtor
https://www.cslb.ca.gov/Resources/GuidesAndPublications/AfterADisasterGuideSpanish.pdf
Stop Order/Que es una orden a parar el trabajo?
https://www.cslb.ca.gov/Resources/GuidesAndPublications/StopOrderSpanish.pdf
Podiatric Medical Board of California
Information for Consumers/Informacion Para Los Consumidores
https://www.pmbc.ca.gov/forms_pubs/fsconsumsp.pdf
Information on the Diabetic Foot
https://www.pmbc.ca.gov/forms_pubs/fsdiab_featsp.pdf
Orthotics Can Help/Las Ortesis pueden ayudarlo
https://www.pmbc.ca.gov/forms_pubs/orthotics_brochuresp.pdf
Diabetics: Keep an Eye on Your Feet/Diabeticos Preste atencion a sus pies
https://www.pmbc.ca.gov/forms_pubs/diabetes_brochsp.pdf
Board of Psychology
Therapy Never Includes Sexual Behavior/La Terapia Nunca Incluye Conductas Sexuales
https://www.dca.ca.gov/publications/proftherapy_sp.pdf
In addition to publications, DCA also has a Consumer Information Center where Spanish-speaking phone agents can assist consumers with verifying licenses of DCA-regulated professionals, provide forms for filing a complaint, and more. The Consumer Information Center can be reached at (800) 952-5210.
To learn more about the California Department of Consumer Affairs, visit www.dca.ca.gov.
